Shipping Information

All of our teas are produced and shipped directly from Wuyishan City, China. Our warehouse is also located in Wuyishan, ensuring your order comes straight from the source.

To ensure smooth delivery, please provide your full detailed shipping address and a valid phone number at checkout. Many international courier services require a recipient’s phone number to complete the delivery process. Your personal information will only be shared with the shipping provider and will never be disclosed to any third parties.

We ship international orders using reliable courier services. Most international deliveries arrive within 1–3 weeks, though some countries may experience delays of up to 4 weeks depending on local customs procedures. For orders within China, delivery typically takes under 5 working days.

We aim to process and ship all orders within 48 hours of receiving them. Once your order is shipped, you will receive a tracking number via email. Please note that during peak periods—such as major Chinese holidays (e.g., Spring Festival) or the tea harvest season—shipping times may be slightly extended.

If you have any questions about your shipment or need assistance, feel free to contact us anytime. We're here to help.

 

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Customs & Import Duties

Please ensure you provide all required customs declaration information relevant to your country. We are not responsible for any packages delayed, held, or denied entry due to customs regulations in the destination country.

If you are unsure about import rules in your region, we recommend checking with your local customs office before placing an order.